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Well after much hair pulling and meditation I finally found a solution to the Telstra wireless not being able to connect to a customer’s VPN. The situation was that Telstra sent the customer a wireless elite dongle so the laptop user could connecting into work remotely. Sounds like a beaut idea however after clicking on Telstra Connection Manager and connecting to the internet as per normal the customer would click on their pptp vpn connection to connect into work via vpn.
Every time it would get past verifying username and password and registering your computer on the network. At the moment it would register the computer on the network wham, the vpn connection would. So after much googling I found a few articles that pointed me in the right direction.
The first article was to contact your telstra business account manager and request you be put on the edge network. After trying to explain this to Telstra business support I finally got thru to someone who new what they were talking about.
What you need to request is please add a
1. MICA code to be implemented - GPTEXB3 (by Telstra Mobile Specialist)
What ever that is right.
The second step you need to do is go into your Telstra Connection Manager software and go to profiles click on the Telstra.Internet profile and change the username telstra and password telstra you need to change the apn from telstra.internet to telstra.extranet

The next step is to create a new profile chossing dial up adapter
Choose the Telstra.Internet as the profile name
username telstra
password telstra
APN telstra.extranet leave the reset default save apply

Finally after you save your settings remove your modem and plug it back in. When you go to connect back in choose the dial up profile you created. Once connected back in you should then be able to connect to the vpn. |